Digital services
and supervision

Digital services and supervision make it easier to manage your fire safety systems, particularly with regard to maintenance information and equipment operating status.

Digital services and supervision:
easier, more transparent management
of your fire safety equipment

Fire safety equipment is complex and difficult to understand for someone who is not in the fire safety profession. However, from a regulatory and safety point of view, it is essential to be able to manage them.

Thanks to digital services and supervision, you can keep an eye on the smooth running of your systems and have detailed monitoring of the operations carried out on your equipment. This keeps you informed of everything that’s happening on your site, so you can make decisions accordingly. Your relationship with the maintenance team is based on transparency, proximity and efficiency.

Your entire fire safety system at hand

An online portal for transparent FSS management

An online portal gives you an overview of your fire safety system and allows you to carry out a number of operations:

Archiving administrative information: contracts, invoices, estimates, etc.
Overview of your entire system, including the front of remotely visible control units
Instant online posting of all reports written by technicians
Online tracking of your service requests
24-hour telephone assistance

Connected fire safety control units for better monitoring

When connected, the control units send important information about their operating status. This makes maintenance easier:

perform a remote diagnosis in order to best prepare the technician’s on-site intervention in the event of a breakdown;
send you notifications on a mobile app to keep you informed of events at your power plants and allow you to customize instructions;
automatically fill in the technician’s intervention report to avoid errors and be more transparent.

Supervision as an operational assistance unit

Supervision is a software package used to centralise the status of all the building’s fire safety control units and equipment on the security PC, and to interact with some of them.

This tool brings together all the services of the online portal and plant connectivity, and serves as an operating assistance unit.

Digital services and supervision, between obligation and operating comfort

An obligation for certain public buildings

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It is compulsory to install an Operating Assistance Unit (OAU) in public buildings with more than 2,000 people (health establishments, shopping centres, large sports complexes, etc.). Monitoring software can then be installed in the same way as an OAU.
Cybersecurity and OVIs

Although it is not compulsory, supervision software is frequently used by cybersecurity companies and operators of vital importance (OVI).
Operating comfort services

Digital services and supervision are not just reserved for these sectors. They are available to all companies, whatever their sector of activity, as a way of making their operations more convenient.

How to benefit from digital supervision and services

Web services and supervision are services you can take advantage of to make it easier to manage your fire safety systems. These should be included in your maintenance contract when you sign it.

Digital and supervision services offered by DEF Network companies

SSI SOFT is the developer of digital solutions in the field of fire safety. In particular, the company designed the supervision tool marketed by DEF: VisioDEF 3D. This software package, the only one of its kind on the market, takes into account all the site’s fire safety elements to provide better operational support. It covers fire, emergency exits, public address and camera detection.

Within the DEF Network, many companies offer digital and supervision services to their customers. The aim is to make it easier for them to manage their FSS, as is the case with DEF, Alligator, SSI Service, etc.